Refund and Returns Policy


Our objective is to provide the best tax service to our customers and to ensure our customers are satisfied with the tax preparation process.


You do not pay for tax return preparation until your return is complete and ready for e-filing. If you decide not to have the return submitted, then you do not pay any fees to

If an error is discovered on your return that would result in a larger refund, you will be entitled to a refund of the fees paid to The refund will not be paid if it is a result of incomplete or inaccurate information provided by the taxpayer, or if it is a result of tax law changes.

Need help?

Contact us at for questions related to refunds and returns.